Guest intake

Check-in, session history, and conversion

QR arrival

QR scan verifies every arrival

Each guest scan records the visit, confirms the appointment, and opens the matching guest record at the front desk.

History

Past sessions stay with the guest

Previous treatments, membership status, and loyalty card details load beside the booking so staff see the full history before the visit.

Conversion

Appointments tracked to outcome

Each appointment is marked converted or not converted, giving the team a clear count of booked visits that became completed sessions.

Operations

Staff boards and branch records

Assignments, branch details across multiple spa facilities, and member identification status.

Staff assignment board

Daily rota shows which therapist is assigned to each appointment, with staff details kept on the same board.

Branch-level records

Each spa location keeps its own address, contact details, and metrics, so multiple branches are reviewed separately.

Member identification

Membership and loyalty card status appears beside each guest, so staff confirm eligibility at check-in.